How We Work
“One size does not fit any.” We work with each client on an individual basis and design a custom approach appropriate to meet the objectives of the assignment. We are known for being responsive and flexible; always putting the business objectives of our client ahead of our preferred methodology. Typically, we assign a client manager, a project manager, and a lead consultant for each project. In some cases, the same person may fill more than one of these roles, but there is always a consultant chartered with one of the following tasks:
- being the primary point of contact with the client and making sure we are on track to meet the client’s objectives;
- managing the project tasks and division of labor to make sure we complete all aspects of the scope of work and deliver them timely;
- leading the methodology and analysis from the standpoint of applying appropriate methodologies and analyses.
We stay engaged with your team and are flexible enough to adjust to your changing business needs during the course of a project. We communicate frequently with formal reports and informal dialogue. Ninety percent of our projects begin with a discovery meeting with the client; include frequent status/updates and/or an interim report, and a final presentation followed by a written report.